Service Survey

We all know customer satisfaction is essential to the survival of our businesses. How do we find out whether our customers are satisfied? The best way to find out whether your customers are satisfied is to ask them. So that's what we are doing here now. Please take a few minutes to fill out our survey so that we may better serve you, our customers, in the future.  We thank you for your time!  -  Gene Stocker Contact Information * First Name: * Last Name: * Email: Home Phone: * Day Phone: Fax: Cell Phone: * Preferred Contact: Email Home phone Day phone Cell phone Fax Address: City: State: Select One AK AL AR AS AZ CA CO CT DC DE FL FM GA GU HI IA ID IL IN KS KY LA MA ME MD MH MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VI VT WA WI WV WY * ZIP Code: Survey Questions How did you schedule your service appointment? Website Telephone In person If by phone, how would you rate your wait time? Excellent Good Fair Poor If by website, was the service request form easy to locate and use? Excellent Good Fair Poor How quickly did we respond? < 1 day 2-3 days 3+ days not at all Was our service staff responsive and courteous? Yes No Did you receive a thorough explanation of work performed? Excellent Good Fair Poor How would you rate the quality of work performed? Excellent Good Fair Poor Would you bring your vehicle back for additional service? Yes No * These fields are required

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